Our History

Online Privacy Notice

Dakotaland Federal Credit Union (“us”, “we” or “our”) is committed to responsible use of your personal and business information (“Information”). This Privacy Policy, in combination with other relevant privacy notices that we provide you is to inform you of the policies and practices regarding the collection, use and disclosure of any personal information that we and our services providers collect from or about users in connection with our website or mobile application.

Collection of Information

We may collect and process the following information about you through our website online banking or mobile application:

Information you give to us. You provide information to us when you enter data into applications for products and services or otherwise disclose it to Dakotaland Federal Credit Union whether electronically or in person.

You may interact with us in a variety of ways online, including through a mobile device. The mobile application may collect information from your mobile device’s camera if you grant such access. We may offer sites or applications that permit browsing and do not require registration. We may also offer the ability to access your Dakotaland Federal Credit Union accounts online. When you interact with us online, we will not obtain personal information about you unless you choose to provide such information. This may include:

· Your name;

· Your address;

· An e-mail address;

· A telephone number;

· A tax identification number;

· Other identifiers that enable physical or electronic contact with you;

· Data resulting from your activity, such as transaction information;

· The camera on your mobile device;

· Limited location information (e.g., a zip code to help you find a nearby ATM); and

· The contact list on your mobile device in order to facilitate certain features within the application including, but not limited to, Mobile Lending, and Bill Pay.

Information we collect automatically. Each time you visit our Website, we may automatically collect the following information: technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, location information, time zone setting, browser plug-in types and versions, operating system and platform; device identification codes; and information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time), pages you looked at or searched for, and the products and services you have viewed, ordered or searched including, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouseovers), and methods used to browse away from the page and any phone number used to call us.

How We Use Information Collected

We use the information described above in a number of ways, such as:

· To process applications and transactions;

· To send you important information regarding the Website, the Dakotaland Mobile App and changes to terms and conditions to accessing products and services and/or Dakotaland Federal Credit Union policies;

· To verify your identity (such as when you access or change your account information);

· To respond to your requests and to communicate with you;

· To send you marketing communications that we believe may be of interest to you;

· To prevent fraud and improve Website and Dakotaland FCU Mobile App security; and

· For our business purposes, including developing and improving our products and services, and enhancing our Website.

Non-Personal Information Automatically Collected and Stored

To improve the quality of our website services, we use Google’s Analytics 4 software to gather and temporarily store a variety of information about all of our website visitors. This happens automatically whenever someone visits our website. The information we collect about every website visitor includes:

· The date and time of your visit to our website;

· The pages and documents that you view on our website;

· The URL of the website that you visited prior to ours;

· The type and version of your web browser and operating system;

· Your location at the time of your visit, down to the city-level; and

· Other more technical information, including the HTTP status code, Windows NT code, number of bytes sent, number of bytes received, duration (in seconds) to fulfill the request, server port number address, and protocol version.

We do not use this information to identify individuals. We aggregate the information about all of our website visitors and use the aggregated information to improve our website and provide a better user experience to our visitors. We look at things like average duration of a visit, “bounce rate” (the percentage of visitors who leave our site after viewing only one page), and the most frequently visited pages. The aggregated information is available only to web managers and other designated staff who need it to perform their official duties. It is retained only for as long as needed for proper analysis.

Cookies

To provide better service and a more useful website, we use “cookies” as part of our interaction with your browsers. “Cookies” are pieces of information in small text files that are transferred directly on the device you are using. Cookies cannot be used to find out the identity of any user. Your browser can be set to warn you when a cookie has been sent, allowing you to decide whether to accept or reject it. If you configure your web browser to reject cookies, you limit the functionality we can provide, and some website features and online products and services may not operate as intended.

We use cookies on parts of the Website or Mobile App where you need to register, such as online banking, or where you are able to customize the information you see. Recording a cookie at such points may facilitate a quicker and easier browsing experience and enable you to personalize the browsing experience.

Links to Other Sites

Our Site may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Securing Your Personal Information

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We recommend that you do not provide your password to any other person or entity. The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk.

Email

Personal information contained in an email sent by members and nonmembers may be used by Dakotaland Federal Credit Union staff to answer questions, to follow up on suggestions or complaints or to improve the level of service we provide. Email may not be secure against interception by unauthorized individuals. Please do not include personal or financial information in your email as it is unsecured. If you wish to communicate sensitive or personal information, you may call us at (800) 440-6573.

Children’s Online Privacy Protection Act (COPPA)

Dakotaland Federal Credit Union does not knowingly collect information from children under the age of 13 without obtaining verifiable consent from their parents or legal guardians. Our website is not designed to collect or use personal information from children under the age of 13.

Changes to this Online Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

By continuing to use our Website or mobile app, you agree to the terms of this and any updated versions of this Online Privacy Policy.

Online banking or Mobile App Deletion

If you request for your mobile app or online banking access to be deleted or deactivated, please contact us at helpdesk@dakotalandfcu.com or call 800-440-6573. After an online banking access or mobile banking application is deleted or disabled, you will not be able to login to online or mobile banking.

However, your information collected previously as outlined above will be retained for security purposes and limited in use and sharing.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: feedback@dakotalandfcu.com

By phone number: (800) 440-6573

By mail: 2297 Kansas Ave, Huron, SD 57350